(Please note that where appropriate any references to CUA includes its subsidiaries.)
At CUA, we realise the importance of confidentiality of our members' personal information. We only collect personal information which is necessary for one of our functions or activities. We take steps to ensure that member information is not disclosed to, or accessed by, unauthorised persons. Your personal information held by CUA is available for you to access if required.
CUA is bound by the NPPs which are ten principles that deal with the obligations of most of the private sector (ie non-government entities) in relation to the collection, use, storage of, and access to personal information of individuals. CUA's forms and procedures are consistent with the NPP's.
Certain exceptions apply to the general restriction on us to deal with personal information, such as:
If you require more detailed information in relation to what sort of personal information we hold, for what purposes we hold it, how we collect, hold, use and disclose information view our privacy notice (PDF File, 265.1 KB).
The information appearing on this site is for general information only and does not constitute an offer or an intention to enter into a legally binding contract. The products and services described in this site are only available to approved applicants who are Australian residents. All information regarding Credit Union Australia Limited (CUA) products can be withdrawn or changed without notice. Whilst every care has been taken in producing the information on this site, CUA does not guarantee the accuracy of the information. Subject to any terms implied by law and which cannot be excluded, CUA is not responsible for any loss, damage, cost or expense incurred by you as a result of any error, omission or misrepresentation in relation to this site.
This information was prepared by CUA Financial Planning Pty Ltd (CUAFP) ABN 60 010 003 853, Australian Financial Services Licence No 221896. It provides general information only and does not take into account your individual objectives, financial situation or needs. You should assess whether the information is appropriate for you and consider talking with a financial adviser before making an investment decision. Information which is taken from sources other than CUAFP, is believed to be accurate. However, subject to any contrary provision in any applicable law, CUAFP or Credit Union Australia Limited, its employees or directors, do not provide any warranty of accuracy or reliability in relation to such information or accept any liability to any person who relies on it.
This site may contain information of, or links to, other parties and their opinions are not necessarily those of CUA Financial Planning. The presence of any link or information of other parties should not be constructed as an endorsement of those parties or the accuracy of their information.
CUA’s Financial Planners are representatives of CUA Financial Planning Pty Ltd ABN 60 010 003 853. AFSL No. 221896. CUA Financial Planning is a wholly owned subsidiary of Credit Union Australia Limited.
Mon - Fri 8:00am - 8:00pm (AEST)
Sat 8:00am - 4:00pm (AEST)