Privacy and Disclaimer - CUA

Privacy and Disclaimer


Privacy at CUA

The CUA Group respects the privacy of our members' personal information. Our CUA Group APP & Credit Information Policy (PDF File, 132.7 KB) ("privacy policy") sets out important information including:

  • how we handle your personal information, including your credit-related information;
  • how you can request access to and correction of your personal information; and
  • what you can do if you think that we have breached your privacy. 

If you have any queries regarding our Privacy Policy, please contact us at:

Privacy Dispute Officer


Telephone: 07 3552 4744

GPO Box 100, Brisbane QLD 4001


The information appearing on this site is for general information only and does not constitute an offer or an intention to enter into a legally binding contract. The products and services described in this site are only available to approved applicants who are Australian residents. All information regarding Credit Union Australia Limited (CUA) products can be withdrawn or changed without notice. Whilst every care has been taken in producing the information on this site, CUA does not guarantee the accuracy of the information. Subject to any terms implied by law and which cannot be excluded, CUA is not responsible for any loss, damage, cost or expense incurred by you as a result of any error, omission or misrepresentation in relation to this site.

Financial planning disclaimer

This information was prepared by CUA Financial Planning Pty Ltd (CUAFP) ABN 60 010 003 853, Australian Financial Services Licence No 221896. It provides general information only and does not take into account your individual objectives, financial situation or needs. You should assess whether the information is appropriate for you and consider talking with a financial adviser before making an investment decision. Information which is taken from sources other than CUAFP, is believed to be accurate. However, subject to any contrary provision in any applicable law, CUAFP or Credit Union Australia Limited, its employees or directors, do not provide any warranty of accuracy or reliability in relation to such information or accept any liability to any person who relies on it.

This site may contain information of, or links to, other parties and their opinions are not necessarily those of CUA Financial Planning. The presence of any link or information of other parties should not be constructed as an endorsement of those parties or the accuracy of their information.

CUA's Financial Planners are representatives of CUA Financial Planning Pty Ltd ABN 60 010 003 853. AFSL No. 221896. CUA Financial Planning is a wholly owned subsidiary of Credit Union Australia Limited.

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