LOGON TO WEB BANKER

Forms & brochures

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Accounts

Add, delete or change role on personal account, (PDF File, 76.4 KB)
Cards & Cheque Books application, (PDF File, 85.4 KB)
Change of account details letter, (PDF File, 20.7 KB)
Change of credit information letter, (PDF File, 615.8 KB)
Change of debit information letter, (PDF File, 814.7 KB)
eSaver account application, (PDF File, 60.9 KB)
Remote membership pack, (PDF File, 349.5 KB)
Request for SMS Banker, (PDF File, 67.9 KB)
Switch of financial institution and account details application, (PDF File, 174.5 KB)
Term Deposit application, (PDF File, 162.3 KB)
Visa Dispute form, (PDF File, 154.4 KB)
Visa Dispute form with Statutory Declaration, (PDF File, 431.2 KB)

Annual General Meeting

2011 AGM Results, (PDF File, 17.1 KB)
AGM minutes 2009, (PDF File, 1.0 MB)
AGM minutes 2010, (PDF File, 1.3 MB)
Annual General Meeting Presentation 2011, (PDF File, 1.9 MB)

Annual Reports

Annual Report 2010, (PDF File, 2.9 MB)
Annual Report 2011, (PDF File, 1.6 MB)

Auto equity insurance

Auto equity insurance product disclosure statement and policy, (PDF File, 475.6 KB)

Boat insurance

Boat insurance product disclosure statement and policy, (PDF File, 591.0 KB)
Boat insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)

CUA Health

Application form, (PDF File, 187.7 KB)
Brochure, (PDF File, 439.6 KB)
Claim form, (PDF File, 111.2 KB)
Direct Debit Request, (PDF File, 147.3 KB)
NSW-ACT-WA insurance premiums, (PDF File, 92.4 KB)
QLD insurance premiums, (PDF File, 89.8 KB)
VIC insurance premiums, (PDF File, 86.2 KB)

Car insurance

Car insurance product disclosure statement and policy, (PDF File, 754.9 KB)
Car insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)

Caravan insurance

Caravan insurance product disclosure statement and policy, (PDF File, 466.7 KB)
Caravan insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)

Cash passport

Cash Passport product disclosure statement and policy, (PDF File, 237.9 KB)

Community

Community support application, (PDF File, 84.9 KB)

Credicover loan insurance

Credicover loan insurance product disclosure statement and policy, (PDF File, 184.6 KB)

Credit Cards

Credit limit increase, (PDF File, 58.8 KB)
Credit Proposal and Guide, (PDF File, 138.2 KB)
Low Rate MasterCard Rate and Fee Guide, (PDF File, 48.0 KB)
Platinum MasterCard Rate and Fee Guide, (PDF File, 57.4 KB)
Rewards MasterCard Rate and Fee Guide, (PDF File, 56.7 KB)

Factsheets

Are you under insured, (PDF File, 769.7 KB)
ATM fee reform, (PDF File, 503.3 KB)
Direct charging FAQs, (PDF File, 166.6 KB)
How to buy your first home, (PDF File, 166.9 KB)
Visa chip card FAQs, (PDF File, 198.6 KB)
Visa small ticket purchases FAQs, (PDF File, 576.5 KB)

Home insurance

Home insurance product disclosure statement and policy for policies with a commencement date prior to 31 January 2012, (PDF File, 659.1 KB)
Home insurance product disclosure statement for policies with a commencement date from 1 February 2012, (PDF File, 759.9 KB)
Home insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)

Home loans

Redraw application, (PDF File, 59.3 KB)
Rollover Expiry Request, (PDF File, 164.9 KB)

Landlord insurance

Landlord insurance product disclosure statement for policies with a commencement date from 1 February 2012, (PDF File, 842.2 KB)
Landlords insurance product disclosure statement and policy for policies with a commencement date prior to 31 January 2012, (PDF File, 607.6 KB)
Landlords insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)

Line of credit loan repayment insurance

Line of Credit loan repayment insurance product disclosure statement and policy, (PDF File, 543.1 KB)

Loan repayment insurance

Loan repayment insurance product disclosure statement and policy, (PDF File, 572.7 KB)

Motorcycle insurance

Motorcycle insurance product disclosure statement and policy, (PDF File, 169.6 KB)

Payments

Direct Debit Request, (PDF File, 121.2 KB)
Direct Debit Request Service Agreement, (PDF File, 134.0 KB)
EFT increase limit, (PDF File, 316.9 KB)
EFT Transaction Enquiry Complaint form, (PDF File, 365.8 KB)
Local Telegraphic Request form, (PDF File, 151.4 KB)
Payments increase limit, (PDF File, 167.9 KB)
Request for international draft, (PDF File, 183.0 KB)
Request for international telegraphic transfer, (PDF File, 165.6 KB)

Policies & Procedures

Credicorp Dispute Resolution Procedure, (PDF File, 118.6 KB)
CUA Constitution, (PDF File, 181.2 KB)
Financial Planning Financial Services Guide, (PDF File, 214.7 KB)
Financial Services Guide, (PDF File, 236.6 KB)
Mutual Banking Code of Practice, (PDF File, 1.4 MB)
Privacy notice, (PDF File, 265.1 KB)
Resolving problems, (PDF File, 88.3 KB)

Rates & Fees

Interest rate flyer, (PDF File, 163.3 KB)
Lending Schedule of Fees, (PDF File, 142.9 KB)
One off & exception fees, (PDF File, 154.0 KB)
Schedule of Fees, (PDF File, 258.5 KB)

Terms & Conditions

General Information, Terms & Conditions, (PDF File, 435.8 KB)

Travel insurance

Travel insurance product disclosure statement and policy, (PDF File, 557.0 KB)

Travel insurance

Suresave Over 81 Medical Declaration, (PDF File, 455.4 KB)
Suresave Under 81 Medical Declaration, (PDF File, 305.2 KB)