Forms & brochures
Accounts
Account application - eSaver, (PDF File, 60.9 KB)
Account application - Youth eSaver , (PDF File, 88.4 KB)
Add, delete or change role on personal account, (PDF File, 70.8 KB)
Cards & Cheque Books application, (PDF File, 85.4 KB)
Certification of Identification Documents (Individuals under 18), (PDF File, 82.9 KB)
Change of account details letter, (PDF File, 20.7 KB)
Change of credit information letter, (PDF File, 615.8 KB)
Change of debit information letter, (PDF File, 814.7 KB)
Guide to Switching, (PDF File, 154.1 KB)
Remote membership pack, (PDF File, 349.5 KB)
Request for SMS Banker, (PDF File, 117.0 KB)
Switch of financial institution and account details application, (PDF File, 88.2 KB)
Term Deposit application, (PDF File, 178.7 KB)
Visa Dispute form, (PDF File, 136.2 KB)
Visa Dispute form with Statutory Declaration, (PDF File, 399.5 KB)
Annual General Meeting
2011 AGM Results, (PDF File, 17.1 KB)
2012 AGM Results, (PDF File, 15.2 KB)
2012 AGM Results - long, (PDF File, 17.0 KB)
AGM minutes 2009, (PDF File, 1.0 MB)
AGM minutes 2010, (PDF File, 1.3 MB)
AGM minutes 2012, (PDF File, 1.7 MB)
AGM Minutes 2012, (PDF File, 62.7 KB)
Annual General Meeting Presentation 2011, (PDF File, 1.9 MB)
CUA Constitution November 2012, (PDF File, 163.7 KB)
Notice of meeting 2012, (PDF File, 310.1 KB)
Presentation, (PDF File, 2.0 MB)
Proxy form 2012, (PDF File, 71.8 KB)
Annual Reports
Annual Report 2010, (PDF File, 2.9 MB)
Annual Report 2011, (PDF File, 1.6 MB)
Annual Report 2012, (PDF File, 2.7 MB)
Auto equity insurance
Auto equity insurance product disclosure statement and policy, (PDF File, 475.6 KB)
Boat insurance
Boat insurance product disclosure statement and policy, (PDF File, 591.0 KB)
Boat insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)
CUA Health
Application form, (PDF File, 467.0 KB)
Brochure, (PDF File, 295.7 KB)
Claim form, (PDF File, 111.2 KB)
Direct Debit Request, (PDF File, 147.3 KB)
NSW-ACT insurance premiums, (PDF File, 91.9 KB)
QLD insurance premiums, (PDF File, 92.4 KB)
VIC insurance premiums, (PDF File, 93.0 KB)
WA insurance premiums, (PDF File, 91.9 KB)
CUA Pension
CUA Pension Brochure, (PDF File, 173.3 KB)
CUA Pension Caps, Rates and Thresholds Factsheet, (PDF File, 162.5 KB)
CUA Pension Financial Services Guide, (PDF File, 196.7 KB)
CUA Pension Product Disclosure Statement, (PDF File, 207.3 KB)
CUA Super Benefit Payment Factsheet, (PDF File, 118.5 KB)
Death Benefit Nomination Factsheet, (PDF File, 144.4 KB)
Identification Requirements Factsheet, (PDF File, 151.1 KB)
CUA Super
CUA Super -Lost Super Application, (PDF File, 111.8 KB)
CUA Super Additional Information Guide, (PDF File, 161.0 KB)
CUA Super Benefit Payment Factsheet, (PDF File, 118.5 KB)
CUA Super Brochure, (PDF File, 173.3 KB)
CUA Super Caps, Rates and Thresholds Factsheet, (PDF File, 159.1 KB)
CUA Super Financial Services Guide, (PDF File, 196.7 KB)
CUA Super Product Disclosure Statement, (PDF File, 143.7 KB)
Death Benefit Nomination Factsheet, (PDF File, 144.4 KB)
Identification Requirements Factsheet, (PDF File, 151.1 KB)
Car insurance
Car insurance product disclosure statement and policy, (PDF File, 754.9 KB)
Car insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)
Caravan insurance
Caravan insurance product disclosure statement and policy, (PDF File, 466.7 KB)
Caravan insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)
Credicover loan insurance
Credicover loan insurance product disclosure statement and policy, (PDF File, 184.6 KB)
Credit Cards
Credit limit increase, (PDF File, 58.8 KB)
Credit Proposal and Guide, (PDF File, 138.2 KB)
CUA MasterCard Rate and Fee Guide, (PDF File, 97.8 KB)
Factsheets
Are you under insured, (PDF File, 769.7 KB)
CUA Carindale Factsheet, (PDF File, 938.8 KB)
How to buy your first home, (PDF File, 166.9 KB)
Visa chip card FAQs, (PDF File, 198.6 KB)
Visa small ticket purchases FAQs, (PDF File, 576.5 KB)
Home insurance
Home insurance product disclosure statement, (PDF File, 759.9 KB)
Home insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)
Insurance
CUA Car insurance flyer, (PDF File, 141.2 KB)
CUA Home & Contents insurance flyer, (PDF File, 149.8 KB)
Landlord insurance
Landlord insurance product disclosure statement, (PDF File, 842.2 KB)
Landlords insurance supplementary PDS and policy (effective 12 October 2011), (PDF File, 44.9 KB)
Line of credit loan repayment insurance
Line of Credit loan repayment insurance product disclosure statement and policy, (PDF File, 543.1 KB)
Loan repayment insurance
Loan repayment insurance product disclosure statement and policy, (PDF File, 572.7 KB)
Payments
Direct Debit Request, (PDF File, 121.2 KB)
Direct Debit Request Service Agreement, (PDF File, 134.0 KB)
EFT increase limit, (PDF File, 316.9 KB)
EFT Transaction Enquiry Complaint form, (PDF File, 365.8 KB)
Increase Request - Online Banking Daily Transfer Limit, (PDF File, 122.7 KB)
Local Telegraphic Request form, (PDF File, 151.4 KB)
Request international draft, (PDF File, 188.5 KB)
Request international telegraphic transfer, (PDF File, 96.7 KB)
Policies & Procedures
Credicorp Dispute Resolution Procedure, (PDF File, 118.6 KB)
Financial Planning Financial Services Guide, (PDF File, 214.7 KB)
Financial Services Guide, (PDF File, 236.6 KB)
Mutual Banking Code of Practice, (PDF File, 1.4 MB)
Privacy notice, (PDF File, 265.1 KB)
Resolving problems, (PDF File, 88.3 KB)
Rates & Fees
Interest rate flyer, (PDF File, 94.7 KB)
Lending Schedule of Fees, (PDF File, 111.5 KB)
Schedule of Fees, (PDF File, 342.6 KB)
Terms & Conditions
CUA Rate Breaker Package Terms & Conditions, (PDF File, 135.9 KB)
General Information Terms & Conditions Accounts & Access Facilities, (PDF File, 523.0 KB)