If you have not updated your bookmarks or browser favourites since the launch of Online Banking, please be sure to update these before you next log on.
To help you become familiar with our fresh new look and features of Online Banking, we’ve developed a series of videos to show you around. Each video shows how you can do your everyday banking in Online Banking with step-by-step guides.
If you haven’t banked online before or you need any help, call us on 133 282.
To learn more about Online Banking, visit our Frequently Asked Questions.
Remember to bank securely - make sure you always go to cua.com.au and logon to Online Banking using the ‘LOG
ON TO…’ button in the top right hand corner. CUA will never ask you to logon to Online Banking via an email or social media message. If you receive a communication which you believe is a hoax, please forward it to firstname.lastname@example.org.
We'd like to introduce our new Online Banking with a fresh look and simpler navigation to make it easier for you to manage your money.
Let us show you around Online Banking. In this video you’ll find useful information about how to log in to Online Banking using your Customer Number and Web Access Code (WAC) and where to go to find information about your accounts, paying bills and opening accounts online.
Security Codes can help keep your money even more secure when you are making certain transactions. Security Codes are automatically generated when you make a payment to someone for the first time, pay a new BPAY Biller or update your personal details. Find out about how you can receive Security Codes and which transactions may require them.
With Online Banking, transferring money is simple. Learn the steps to transfer money between your accounts or to a new account, and how you can search for transfers you’ve made in the past
With BPAY in Online Banking, paying bills is simple and easy. Find out the steps to making a bill payment, how to view past and future scheduled bills and set up automatic bill payments.
Keeping your personal details up to date means you can keep your accounts more secure, and makes sure you can receive a Security Code for certain transactions. Learn how to update your mobile number, email address and Web Access Code (WAC) within Online Banking.
Alerts are a great way to keep track of your account activity. Find out how you can set up email or text message alerts for your accounts and select which contact details you’d like your alerts sent to.
Try out certain features in our new look Online Banking with our interactive demonstrations. Without using your own money or account information, you can try out using the new Security Code security feature, paying a bill, or making a payment or transfer.
Click on the links below to start an interactive demo.