The Australian Government Department of Health and Ageing have produced the following publications for members of the public seeking particular information about private health insurance and private hospital services.
The Australian Government Private Health Insurance Ombudsman (PHIO) also has a number of publications available for consumers including:
This report is produced by the Private Health Insurance Ombudsman (PHIO) to assist consumers in assessing the relative performance and service delivery of each registered health benefits organisation. Copies of the report are available online or by contacting the PHIO office on 1800 640 695 (freecall).