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Members information

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As a member of CUA Health, you can access a range of valuable information and services.

Online Services

With CUA Health online services you can manage your account anytime!

Once registered, you will have convenient access to a wide-range of self-serve features 24 hours a day!

How to Claim

All of the information you need to know about claiming including our list of agreement hospitals, gap/no gap doctors and how to claim your extras instantly.

Brochure & Forms

You can download any of our forms, complete, scan and return to us by email to cuahealth@cua.com.au or drop the completed form into your local branch.

Remember you can make changes to your membership using online services.

Save money on optical products with CUA Health!

Did you know that CUa Health members can now get discounts* on optical products purchased from Australia’s leading optical retail stores?

Complaints

We’d like to be the first to know if you are not happy with something to do with our products or services. We’d also like to know if there is anything else that affects your satisfaction as a customer, or if you simply believe that we can do something better.

If ever you are not happy, you should tell us. By telling us, you give us the best possible opportunity of fixing things. We like our customers to be happy but we can’t help if we don’t know something has upset you!

Privacy

CUA is bound by the NPPs which are ten principles that deal with the obligations of most of the private sector (ie non-government entities) in relation to the collection, use, storage of, and access to personal information of individuals. CUA's forms and procedures are consistent with the NPP's.