BPAY View® allows you to view and pay your bills online using Online Banking. You receive your bills online and view a summary or details of a bill. You can choose to pay the bill immediately or schedule payment for a future date.
To receive your bills from a BPAY View biller you must first register with the biller to authenticate you. To register with a biller:
Note: It will take up to two working days for the biller to process your request. After this when you logon to Online Banking you will see the status of this biller has changed to 'Active'.
Once your registration is approved, you will start receiving your bills via Online Banking at the next billing cycle. If the biller denies your registration request, you will need to follow it up with the biller.
This status means that the biller you have saved does not allow their customers to receive bills via BPAY View.
If you have a biller in your saved biller list who supports BPAY View, but you are not registered with them, then the status will show as 'Unregistered'.
This status is also called 'Inactive'. This term is used in certain emails, and unfortunately conflicts with the terminology on Online Banking which may cause confusion, however it is the same as Unregistered.
Once a customer has clicked 'Register', the status will update to 'Registering'.
There is a Online Banking service which runs every few minutes that processes all BPAY View activations and deactivations here at CUA. Once this process has run, it will update the status to 'Pending' and then send the details to our external BPAY provider.
This status shows that the customer has registered for BPAY View with this particular biller. They will no longer receive posted bills, and instead will receive their bills online via Online Banking.
If a customer clicks the 'Deregister' button, the status will update to 'Deregistering'. After the Online Banking service runs which processes the activations and deactivations, the information will be sent to BPAY and the status will be updated to 'Pending'. Once BPAY process the deregistration the status will become Inactive.
This is a list of outstanding bills sent electronically via BPAY View, sorted with unpaid bills at the top. Paid bills are removed from the list 30 days after their due date.
We will notify you by email when your bill arrives at Online Banking. You will also receive a notification when you logon to Online Banking within the Inbox area on the My Accounts page.
Per bill you can:
This is a list of BPAY billers you have previously set up or paid and saved.
The following actions are available for each biller:
You can select to have your bills from a particular biller paid automatically. To select the auto-pay option:
The process of discontinuing receiving bills via Online Banking is called deregistration. To deregister:
Mon - Fri 7:00am - 9:00pm (AEDT)
Sat - Sun 8:00am - 5:00pm (AEDT)