ATM

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• ATM
• Direct debit
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ATMs

As a CUA customer you have access to one of Australia's largest ATM networks. You have access to more than 3,400 'fee friendly' ATMs across the country through the combined rediATM and NAB ATM network. All NAB ATMs are part of the CUA ATM network. You can withdraw cash or check your balance at one of these ATMs without paying a direct charge and these transactions will simply be included in your free component of transactions. Over 88% of Australia's population live within 5km of a CUA fee friendly ATM.

Direct Charge? What does that mean?

Under the direct charging system introduced by the Reserve Bank of Australia in March 2009, ATM owners are allowed to charge a fee directly to anyone who uses their ATMs. This fee must be disclosed upfront, providing the customer with the option of cancelling the ATM transaction without incurring the fee. This means that if you use an ATM outside of the rediATM or NAB networks, you may be charged a fee."

More information

Direct charging frequently asked questions

Australian Payments Clearing Association (APCA) web page

ATM Fee Reform (PDF File, 503.3 KB)

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