Become a member

With CUA, you can have this balance of control and financial security. Join the team of Australians switching to a better way of banking today.

Join CUA today

All permanent residents of Australia are welcome to become members of CUA. 

Government legislation requires that when you first open a new account with any financial institution, you need to bring along appropriate forms of identification such as:

• Birth certificate
• Passport
• Utility bills
• Driver's licence

You will also need $10.00 to pay for your share in CUA, which is fully refund should you decide to depart from CUA. If you are under 18 years of age, you will have the choice to either pay for your share immediately or upon reaching the age of 18.

Join now at a CUA branch

Our Member Service Officers will help you to complete the membership application form, if necessary.

After processing your application form, CUA will issue your share certificate.

Alternatively, you can use our membership pack (PDF File, 349.5 KB) to submit an application away from a CUA branch. Simply open the form and type in each section by tabbing across, print the completed form and post without a stamp to: 

Reply Paid 100
Brisbane QLD 4001

If you have any questions please call 133 282.

Why is CUA Different?

We put people before profit

The way some financial institutions treat their customers, you could be forgiven for thinking they don’t want their business. At CUA, our service is personal. We listen. Our customers are at the centre of everything we do and they have a say in our future.

Our customers are our owners

CUA is Australia’s leading customer-owned alternative to the banks. We are 100% Australian owned by our customers, not external shareholders. Our products are designed to support customers’ lifestyles – not to line shareholders’ pockets.

Profits are used to improve products and services

Unlike banks, we reinvest our profits into better value products and services. We don’t have external financial shareholders that also need their share of profits.

Account keeping fees are nowhere to be seen

We like to shake things up and give the big banks a run for their money.

We believe in change

At CUA we are passionate about change: changing the lives of our customers, their families and their communities for the better.