Our culture and values
Our values are a timeless statement about what we stand for, how we do business and how we create change for the better. They are incorporated into our policies, reward systems, performance reviews, learning programs and internal and external communications.
Our values
Service - Trust - Innovation - Performance - Sustainability - Teamwork
Our behaviours
Service
- place members at the centre of everything I do
- provide members and colleagues with professional service
Trust
- act with honesty, integrity and respect
Innovation
- think of new and fresh ways to work smarter
- seek creative solutions and ideas to improve efficiency
Performance
- be accountable for my actions and perform to the best of my ability
- take responsibility for obtaining and sharing information
- be open to change and make a difference in everything I do
Sustainability
- participate in CUA's community and sustainability initiatives
Teamwork
- listen, communicate openly and share my point of view
- work as one and appreciate that I am part of the wider CUA team
- be a friendly and co-operative team member
Leadership principles
- share the vision
- lead by example
