The CUA difference


What is Life Rich?

At CUA we think it's the small joys.
Like the odd weekend away.
Or fish and chips because it's raining.

But these are usually the first to go, just to afford the bigger things.
With CUA, profits go back to customers as better rates and lower fees to provide you with better-value banking. We're here to offer financial breathing space across your everyday banking needs, with home and personal loans, and a range of insurance options including health. Put simply, we think that Australians deserve better. So CUA is committed to delivering 'life rich banking' that has your best interests at heart.

'Life rich banking' sums up our commitment to helping you enrich your life. Discover the difference banking with CUA can make.

Our story

We started out in 1946 with an inspired idea to give Australians a fairer deal, and today we are Australia’s largest customer-owned financial services provider. Unlike banks at the time, our founders saw people as more than just numbers on a page. They challenged the status quo by providing lending that was responsible and affordable.

Through a series of mergers with like-minded credit unions and community groups, we created a powerful force that is CUA today. Our diverse heritage means we have championed many causes over the years. Today, we are driven by a passionate and genuine desire to make a difference and help our customers enrich their lives.

Taking advantage of the products and services we offer, could be the difference in reaching your savings goals sooner, cutting years off owning your own home, or more time to enjoy life’s small joys.

Download a copy of the CUA History book (14MB PDF)

CUA member benefits

We are a group of inventive, caring people with one common goal: to give all Australians a fair deal. As a customer you’re also a shareholding member and a welcome part of this unique group of people who are key to shaping the future of CUA.

Active members have a voting right at our Annual General Meeting (AGM). You can also participate in our governance and ask questions about our management and financial performance.


We are proud to have won several prestigious awards from various respected industry organisations and we thank all our customers for their support.

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