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Health Quicklinks

Here to help

Got a question about your CUA Health policy? This is a great place to start.

Manage my cover online
Download the CUA Health app
Find a Doctor
Check Doctor and Hospital agreements
Find brochures and forms
Closed product information

Need further assistance? Give us a call

Below is a list of helpful numbers and FAQs for assistance.

CUA Health Insurance

Call
1300 499 260
Fax: 1300 797 066

Existing member enquiries (Option 1)
Mon - Fri: 8:00am - 5:00pm (AEST)

New policy enquiries (Option 2)
Mon - Fri: 8:00am - 6:00pm (AEST)

Email Us

Frequently asked questions

I'm going to hospital
How to claim on extras
Switching health providers
I'm having a baby
Resolve your concern

See all FAQs

Health terms explained

2019 Government reforms
Government Rebate
Lifetime Health Cover (LHC)
Medicare Levy Surcharge
Hospital & Doctor's Gap

Find a branch, mobile banker or CUA ATM

Credit Union Australia Ltd
GPO Box 100
Brisbane QLD 4001