Say hello to your newly updated online banking
You’ll now notice a fresh new look for easier everyday banking. Click on our new login button to check it out today!
Send and receive money from overseas$0 fee online international transfers and competitive rates on foreign currency Find out more
Download our CUA Mobile Banking App today.
It’s an optimised banking experience for your mobile, that’s secure, easy and convenient.
In this privacy notice, “we”, “us”, “our” means Credit Union Australia Limited (“CUA”) for loan applications and Credicorp Insurance Pty Ltd (“Credicorp”) for loan repayment insurance. Also, references to “your information” in this privacy notice are to personal information about you, including credit information and credit eligibility information.
We may collect your information directly from you or from third parties. Those third parties are listed below.
We use your information to identify you, assess your loan application, to set up and manage your membership, accounts and relationship with CUA (including related rewards and insurance programs) and to undertake research and development. In many instances, collection of your information is required by law, for example, under the Anti-Money Laundering and Counter Terrorism Financing Act 2006, the National Consumer Credit Protection Act 2009 and the Insurance Contracts Act 1984. Without collecting your information we may not be able to provide you with our products.
We also use your information for other purposes, including keeping you informed about products and services issued or distributed by CUA or our related entities.
We may collect and disclose your information from and to third parties, including:
Limited information, including your name and contact details, may also be shared with data aggregators and analysts (including social media and virtual community providers) to help us provide you with more personalised and timely communications. If you don’t want us sharing your information in this way please let us know and we won’t share your information in this way.
In order to assess your loan application (including the acceptability of any guarantor) and in order to manage your credit facilities including dealing with defaults and helping you meet your obligations, you consent to us doing the following:
Queries can be referred to our Privacy Dispute Officer by emailing email@example.com, phoning 133 282, or writing to GPO Box 100, Brisbane QLD 4001.