Activating a card

Just received your new CUA card? You’ll need to activate it, so have the physical card handy.

You will need:

To activate your card:

  • Step 1

    After logging in to CUA Online Banking, go to ‘Services’ on the left-hand side menu and click ‘My Cards’.

  • Step 2

    Select the card you’d like to activate and click the ‘Activate card’ button beside it.

  • Step 3

    Below the picture of the card, enter the last 4 digits of your card number and the expiry date in the two boxes. You can get these details from your physical card.

  • Step 4

    Click ‘Activate Card’.

  • Step 5

    You’ll be sent a one-time security code to your registered mobile phone/email. Enter that code in the ‘Security code’ box and click the ‘Continue’ button.

  • Step 6

    A confirmation message should appear across the top stating your card was activated successfully.

  • Step 7

    You can use the ‘Back to My Cards’ button to activate other cards.