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How to activate your card

To save time, you can activate your CUA Visa Debit card, rediCARD and Credit Card in online banking.

It’s easy – simply log in to online banking, select ‘My Cards’ and enter the requested information. You'll then be sent a one-time password. As soon as this is entered, your card will be ready to use. Once activated, you can also change your card's PIN in the 'My Cards' menu.

Remember, you only need to activate your card if it’s your first debit card with CUA or a replacement of a card that’s been lost, stolen or damaged. If it’s a replacement for an existing card about to reach its expiry date, then you don’t need to activate it and your current personal identification number (PIN) is still valid.

You can also activate by your card in branch or call us on 133 282 or download iM CUA and chat to a CUA Personal Banker.