Goodbye BSB and
account number.

Hello PayID.

Faster, simpler, smarter payments are here

You can now start using the faster, simpler, and smarter way to pay and get paid with CUA. With the New Payments Platform (NPP) and PayID, you can send and receive money almost instantly, without needing to remember your BSB and account number.

PayID and fast NPP payments are available to our members through CUA Online Banking, and we’re working to add them to CUA Mobile Banking as soon as possible.

Log in to open a PayID

How to open a PayID

Step 1
Log in to CUA Online Banking
Log in to CUA Online Banking and
go to Services > PayID
Step 2
Select 'Open a PayID'
Step 3
Enter your PayID details and preferences
Choose what type of PayID you would like to open, enter your PayID, and then click to confirm that it's available. If it's available, choose which of your CUA accounts you want to link your PayID to, then select a PayID name. This will be shown to anyone sending money to you.
Step 4
Verify the PayID
Verify that you're the owner of the PayID you want to open, using a one-time security code that will be sent to that mobile number or email address.
Step 5
You're ready to use & manage your PayID

Using your PayID

Once it's successfully opened, give your PayID (instead of your BSB and account number) to anyone paying money into your CUA account.

Benefits of NPP and PayID

  • Fast Payments

    When you make a payment or someone sends you money, the funds will generally be received in less than a minute between participating financial institutions, 24/7 and 365 days a year.

  • Simple Payments

    Instead of having to look up your BSB and account number, you can set up a ‘PayID’ for your CUA account using just your mobile number, email address or ABN if you’re a business. When someone needs to pay you, you simply give them your PayID, and if you’re sending money to someone else, you can make the payment to their PayID.

  • Smart Payments

    You can include up to 280 characters of text with your payment to describe what it was for and who it was made to. It means you can keep a more detailed record of your payments.

What are PayID and Osko?

Pay ID
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PayID is the simple new way to receive money into your CUA account. You can use a PayID instead of having to look up your BSB and account number. With CUA, your PayID can be your mobile number, email address or ABN if you’re an Australian business. Since it launched, over 1.6 million Australians have created a PayID for their bank account.

When you’re sending money to someone else’s PayID (or they’re sending money to yours), the name of the person who has registered that PayID is shown before you approve the payment. It means you can be more confident you’re paying the right person.

You can set up a PayID linked to your nominated CUA account through CUA Online Banking.

Remember, you can have multiple PayIDs linked to your CUA account (your mobile number and email address, for example), but each PayID can only be linked to one account at a time.

Frequently asked questions about NPP and PayID

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Click here to view full New Payments Platform and Osko NPP Terms.