FAQ's

Help is here. This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.

Home Loans

Frequently asked questions

Online Banking

Frequently asked questions

Mobile Banking

Frequently asked questions

eStatements

Frequently asked questions

Telebanker

Frequently asked questions

Swift Codes

Frequently asked questions

Verification Documents

At CUA, you'll find a group of people passionate about providing an alternative to traditional Australian banking - one that helps Australians get a fairer deal, and live a richer life.

Member Survey FAQs

Received a survey invitation about your recent experiences with us? We’re listening…