We are temporarily ceasing sales of Travel Insurance
Following the advice of the Australian Government not to travel overseas, our travel partner Allianz Global Assistance is temporarily ceasing sale of new domestic and international Travel Insurance policies, effective 27 March 2020.
There may be other insurance options available to suit your requirements; please refer to the Insurance Council of Australia website for a list of alternative providers
COVID-19 and Travel Advice Warning Update
Allianz Global Assistance Travel Insurance policies do not cover claims related to COVID-19. In addition, if you travel to a country where the Australian Government has issued “Reconsider your need to travel” or “Do not travel” travel warnings and restrictions, then your claim may not be covered, even if it arises from an event unrelated to COVID-19. Please refer to the Australian Government’s Smartraveller website for up to date information.
If you are looking for information about the impact of COVID-19 on travel insurance, read our FAQs. Refer to your Product Disclosure Statement for cover details.
All claims will still be assessed. The Allianz Global Assistance Travel team is currently experiencing high call volumes and waiting times. If you need to make a travel claim, we encourage you to do so online.
Jetting or cruising off on your next adventure should be easy and enjoyable. Travel insurance can help minimise the cost if something goes wrong. That’s why we work with one of Australia’s leading travel insurance and emergency medical assistance providers, Allianz Global Assistance. The emergency assistance line is available 24/7 while you’re overseas to help you through any sticky situations.
24/7 emergency assistance
Simple and easy claims process
Save up to 10% when you buy online
Plus other great features and benefits:
- Cover for overseas emergency medical and hospital expenses*
- Cover for loss of luggage and travel delays*
- Cover for theft of luggage*, cash and credit cards*
- Loss of income included in Comprehensive and Multi-trip plans*
- Optional snow, golf, cruise and adventure cover*
What to do now
How to make a claim
Over the phone
Call Allianz for 24 hour emergency assistance
+61 7 3305 7499 (reverse charge from overseas)
1800 010 075 (within Australia)
Online – any time
For a fast and easy way to claim, you can submit online at www.travelclaims.com.au
Have you thought about?
If you're heading overseas, we can help you travel lighter. The Cash Passport™ Platinum Mastercard (Cash Passport) is chip and PIN protected and a convenient way to carry your cash overseas.
For cash in hand when you land, we can help with all your travel money needs. We work with online foreign exchange specialist, WeXchange, to give you access to 40 currencies in a variety of denominations at a competitive rate.