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133 282

+61 7 3552 4713 (International)
Mon - Fri: 8:00am - 8:00pm (AEDT)
Sat - Sun: 8:00am - 4:00pm (AEDT)

Postal Address
Credit Union Australia Limited
GPO Box 100
Brisbane QLD 4001

Popular topics

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Security Notice: Never include any account or personal details within a general enquiry. Please send us a secure message via Online Banking.
Got a specific area of CUA you need to contact? Below is a list of all CUA contact information. If what you’re looking for isn’t below, you can always call 133 282 and we’ll see how we can help.
Postal address
Credit Union Australia Limited
GPO Box 100
Brisbane QLD 4001
Registered address
Level 23
145 Ann Street
Brisbane QLD 4000
Lost or stolen cards

VISA Debit Cards/rediCARDs

133 282

Int’l: +61 7 3552 4713
Mon - Fri: 8:00am - 8:00pm (AEDT)
Sat - Sun: 8:00am - 4:00pm (AEDT)

Out of hours: 1800 648 027
Intl: +61 2 8299 9534

Report hoax or suspicious email

133 282

Int’l: +61 7 3552 4713
Mon - Fri: 8:00am - 8:00pm (AEDT)
Sat - Sun: 8:00am - 4:00pm (AEDT)
Email: fraud.prevention@cua.com.au

Existing Health Insurance policy

1300 499 260

Fax: 1300 797 066

Mon – Fri: 8:00am - 5:00pm (AEST)

Email: cuahealth@cua.com.au

Small business enquiries

1300 767 506

Mon-Fri: 8:30am - 5:00pm (AEST)

Financial Planning

1300 655 014

Mon-Fri: 8:30am - 5:00pm (AEST)

Security Notice: Never include any account or personal details within a general enquiry. Please send us a secure message via Online Banking.

To discuss your situation and explore what options are available to you, contact our Credit Services team
Call 1800 110 440
Mon-Fri: 8.30am-5.30pm

As a banking institution, CUA is required by law to annually remit any unclaimed moneys to the Australian Government. Before we do this, we attempt to notify the affected account holders in writing if we have a valid residential or postal address.

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We’re committed to making sure our customers have the best experience possible. Sometimes we don’t get it right and if this happens we’d like to hear from you. We welcome your feedback as it helps us improve the way we do things.

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