Protect yourself if life doesn't go to plan
With Loan Repayment Insurance from CUA you can help protect you and your family if you are unable to work or were to pass away.
Life doesn't always go to plan
Illness, injury and involuntary job loss can impact your ability to meet your loan repayments.
With Loan Repayment Insurance from CUA you can help protect you and your family if you're unable to work or if you were to pass away.
Pays the lesser of the outstanding loan balance on your credit facility (less any repayments overdue for more than two months) or $750,000 or the credit limit, if you were to pass away.
An overall maximum Life benefit of $1,500,000 applies for all policies where St Andrew’s Life Insurance Pty Ltd is the issuer of the Life Cover.
Accident and Illness Cover (Disablement)
The maximum amount we will pay under the Accident and Illness Cover is:
Involuntary Unemployment Cover
The maximum amount we will pay under the Involuntary Unemployment Cover is:
How to make a claim Show content
There are two ways to claim. You can either:
Contact our Insurance Services team on (07) 3552 4289, Monday to Friday between 8.00am and 5.00pm AEST, to confirm your policy details and obtain a claim form;
or drop into your local CUA branch to arrange for a claim form to be sent to you.
We'll discuss the claims process with you and advise of any documents required to support your claim.
General Insurance Code of practice
Credicorp Insurance is committed to the principles of the General Insurance Code of Practice. This is a self-regulatory Code that aims to raise the standards of practice and service in the insurance industry by:
- ensuring material is written as clearly as possible so that you, the consumer, can more easily comprehend the policy and associated documentation
- improving training and supervision to ensure a high standard of people representing insurers
- providing a pathway for effective claims handling and dispute resolution
Further information about the Code can be obtained from the Insurance Council of Australia at codeofpractice.com.au or from Credicorp Insurance Pty Ltd.
St Andrew’s Life has willingly adopted the Life Insurance Code of Practice. The Code has been designed to promote high standards of service to consumers, provide a benchmark of consistency within the industry and establish a framework for professional behaviour and responsibilities. It is designed to protect you, the consumer. Please refer to our website www.standrews.com.au if you would like more information on the Code.
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