What is iM CUA
iM CUA allows you to securely message the CUA Personal Banker of your choice from anywhere, when it suits you. With the iM CUA app, you can enjoy a convenient way to bank including ordering cards, applying for products and getting your insurance sorted. It’s ideal for busy people who can’t get to a branch or call us during business hours, or just want to tick jobs off their to-do list.
Not a CUA member? Open an Everyday Account today to get exclusive access to iM CUA.
How the iM CUA app works
The convenience of modern technology with a distinctly human touch
- Conveniently message your CUA Personal Banker from anywhere, when it suits you.
- Chat with an Australian based human, not an automated bot.
- Easy to download and use – makes banking with CUA much simpler.
- Choose a CUA Personal Banker to connect with – read their profiles and then select.
- Get answers on a wide range of banking and insurance products – all in the one app.
- Apply for CUA products with the help of your CUA Personal Banker.
- Chat securely – industry standard security keeps your information protected.
Frequently asked questions
What is my CUA Member Number and WAC (Web Access Code) and where do I find them?is-collapsed Show content
Is my information secure? is-collapsed Show content
Will this cost me anything? is-collapsed Show content
Is this app separate from my CUA Mobile Banking app? is-collapsed Show content
Can I use the app if I’m not a CUA member? is-collapsed Show content
What are CUA Personal Bankers? is-collapsed Show content