Mobile Banking


The new and improved CUA Mobile Banking app is being rolled out.

To help you enjoy a better experience with us, we’ve added helpful new features to the app. They’re designed to make it quicker and easier to control your finances on the go, so you can spend more time enjoying the things you love.

To make sure all members get the best experience possible, we’re rolling out the new version gradually. It means some members may not be able to update to the new version just yet. But don’t worry, it will be available to all members soon.

If you use the existing version of the app, you’ll get a notification in the app, or through the app store on your device, as soon as you can update to the new version.

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What can I do using the app?

With the new and improved CUA Mobile Banking app you can:

  • Login quickly and securely using Touch ID and Fingerprint Login
  • View and search your payees and billers, transactions and scheduled payments
  • View account details including account owner names, interest summary and interest rates

Read more about the new app features and how to use them.

And you can still use all of the features already available in CUA Mobile Banking:

  • Check your balances
  • Pay bills and transfer money
  • Set up and save a new payee or biller
  • Set up a recurring payment
  • View your last 6 months of transactions
  • Change your WAC
  • Save your member number and choose to securely login with only your WAC
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How do I download the app?

Once you’re notified that it’s available for you to download, you can get our new Mobile Banking app from the App Store or Google Play. If you have automatic app updates enabled on your device, your app may update by itself. You’ll need your member number the first time you log in.

Please note, the previous version of the app won’t be supported in the future. To continue to bank with us easily anywhere, anytime, make sure you update to our new app.

Read our FAQ to find out more about the new CUA Mobile Banking app and how to use it. If you have any other questions, you can get in touch with us on 1300 183 363.

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More ways to bank anywhere, anytime with CUA

Important information:

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play Store are trademarks of Google Inc. BPAY (R) is a trademark of BPAY Pty Ltd ABN 69 079 137 518.
1. There is no fee for accessing your CUA accounts using your mobile. You may incur charges from your mobile provider – please check with your provider for more details. Access is subject to availability and maintenance.